Privacy Policy

Privacy Policy

At Havenlli, we respect your privacy and are committed to protecting your personal data in accordance with the UK GDPR and applicable data protection legislation.

1. Information we collect:

We may collect and process the following information:

a) Personal data:
Name, billing and delivery address, email address, telephone number and payment details (processed securely by third parties).

b) Device and browsing information:
IP address, browser type, device type, time zone, cookies and similar technologies.

c) Order information:
Products purchased, purchase history and associated preferences.

2. How We Use Your Data:

Your data is used to:

Process, manage and deliver orders.
Communicate transactional and, when authorised, promotional information.
Improve the performance, functionality and experience of the website.
Comply with legal and regulatory obligations.

3. Sharing your information:

We only share personal data when necessary and exclusively with trusted partners, including:

Payment processors (Stripe, PayPal, Apple Pay, Google Pay).
Shipping and logistics partners.
Marketing and email platforms (e.g., Klaviyo).
Analytics tools (e.g., Google Analytics).

👉 We never sell, rent, or trade your personal data.

4. Data retention:

We retain your data only for as long as necessary to fulfil commercial, legal or contractual purposes, in accordance with applicable legislation.

5. Cookies:

We use cookies and similar technologies to:

Ensure the proper functioning of the website.
Improve the browsing experience.
Personalise content and advertisements.
You can manage or disable cookies in your browser settings.

6. Your rights:

Under the UK GDPR, you have the right to:

Access your personal data.
Request the correction or deletion of data.
Restrict or object to processing.
Withdraw consent, where applicable.

To exercise your rights, please contact us at:

help@havenlli.com

7. Security:

We use industry-standard technical and organisational measures to protect your data from unauthorised access, loss, misuse or disclosure.

8. Updates:

This Privacy Policy may be updated periodically. We recommend that you review it regularly to stay informed.

9. Contact:

For any questions regarding this Policy or your personal data, please contact us at:

help@havenlli.com