Terms of Service

Terms of Service

These Terms of Service apply to all orders placed through the Havenlli online shop.

1. Contracting Party:

Havenlli
help@havenlli.com

By placing an order on our website, the customer agrees to the terms described below.

2. Orders:

By clicking ‘Buy now’, the customer submits a binding order. The purchase contract is considered concluded after confirmation of the order by email.

3. Payments: 

We accept secure payments such as Visa, Mastercard, American Express (AMEX), Apple Pay, Diners Club, Discover, Google Pay (GPay) and JCB credit cards.

Payment is processed securely through certified platforms.

4. Shipping:

We ship to the United Kingdom and European countries.

Estimated delivery time: 5 to 20 working days, depending on location. Delivery times are estimates and may vary due to logistical or customs factors.

5. Retention of Title:

The products remain the property of Havenlli until payment has been made in full.

6. Warranty:

The statutory warranty applies.

7. Liability:

Havenlli is liable in cases of wilful misconduct, gross negligence or health/safety issues. In other cases, limited liability applies.

8. Data Protection:

Please refer to our Privacy Policy.

9. Applicable Law:

These Terms are governed by UK law, and any disputes will be submitted to the competent courts of that jurisdiction.

10. Contact:

help@havenlli.com